More FAQ’s

1. Do you offer other products besides prints?

Yes, we do! We have a large variety of products, from canvas gallery wraps, metal prints, mini-accordion brag books, couture albums, press-printed and print albums, wraparound prints, and more. In addition, we also offer custom birth and graduation announcements, playdate cards, and other custom-designed products.

2. What am I going to do with my photographs?

Great question! You may feel the need to take newborn baby portraits, for example, but have you put any thought into what you’ll do with those precious images? Start thinking what you want your “end result” to be – are you wanting a beautiful piece of art for your wall? Are you wanting several large pieces of art to decorate your home? Are you wanting to make a wall collage with a collection of your favorite family portraits? Are you wanting a beautiful heirloom album that your child will be able to pass on to his/her children? Please feel free to request a consultation if you’d like to familiarize yourself with our products – we have a LOT to choose from!

3. What should I do before my ordering session?

Prior to your ordering session, it’s extremely helpful to measure your walls where you’re thinking of hanging one or more of your gorgeous portraits. Be sure to bring your list of measurements, or email it to us prior to your ordering session. Also, if you’re planning on gift giving some of your portraits, make (and bring) a list of who you’re giving to, how many, and what sizes you’re wanting to send. This will streamline your ordering process tremendously!

4. How should I prepare for my portrait session? (Clothes, nails, hair, be rested, on time, etc.)

Before your portrait session, it’s important that you pay attention to the finer details. After all, these portraits are going to be hanging around for a long time, and you’ll want to look your best. So, make sure your nails look good. If it’s time for a root touch-up, schedule that prior to your session. You may not want a radical hairstyle change the day or two before – just in case it doesn’t turn out as well as you’d hoped. And men, make sure to have a clean shave/trim – unless you’re going for a “grungy” look!  It’s a good idea to lay out all your clothes (including shoes and accessories) the night before.  Get a good night’s sleep the night before, and we’ll see you all bright-eyed for your session!

5. How big should our family wall portrait be?

It depends. A well-done wall portrait is large enough to be a focal point in the room, but is not so big that it seems to crowd the space it’s in. A 16×20 may seem large, but over a mantle, or over a sofa, it is actually quite small. Typically, you’ll want a 20×30 or larger, if it’s going to be the main attraction. If you have high ceilings, that will make it seem smaller. Pay attention to the orientation, too. A vertical image will display differently than a horizontal image. If you’d like to schedule an in-home art consultation, please ask us – we’d be happy to help!

6. What can I expect from my portrait session?

With us, you can expect a completely fun experience! You’re going to look and feel great, and share some laughs with us. And THEN you’ll have LOTS of great images to choose from!

7. Why do I need to come in for my ordering session?

A face-to-face is a must. First off, we’ll have lots of great images to share with you! We’ll have all of your images ready to view on a large-screen TV for you to review. Then you’ll need to narrow down to your total, absolute favorites! Then we’ll go through your top choices, and you’ll let us know what sizes you want to order. Some sizes will need to be cropped from the original size, so we’ll be able to show you right then and there how it’ll look with the new crop. We’ll go over your list of wall space measurements, your gift-giving list, and narrow down what images you may want in an album. If there are any additional edits, like nip/tucking a double chin, you’ll let us know, and we’ll be sure to take care of that before your print is ordered. Since the ordering session is focused, and we get a lot accomplished, it actually saves everyone time to have us sit down, uninterrupted, to get it done. And then you get to leave, sit back and relax, while we get your order processed!

8. Can I order more prints later?

Of course! We do offer special pricing for orders placed at the initial ordering session. But, you’re always welcome to add to your order at a later date. The Standard Price List will apply to future orders.

9. Why is your logo on my portrait?

There are several reasons we place our logo on all of our photographs. First of all, this is an authentic piece of art, and it bears the artists’ mark. We’re also proud of what we do, and happy to sign or stamp our name to it. And finally, with electronic media, there are some unscrupulous folks that will try to take other photographer’s work to claim as their own. We also do our best to protect images from being taken by others for any other purpose. By including a logo, we aim to deter such behavior, and to preserve our copyright.

10. Do you have any frequent-buyer program, or rewards program?

Yes, we do! We have a “Busy Bee” program for baby’s first year. We also have a Kids’ Club program that goes from age 2 through 5. With these programs, we see you more often, but the session is condensed from a regular session. Children develop more in those first few years than any other time of their life, and we want to make sure you’re able to document all those sweet milestones. Please ask for details.

11. Is professional makeup really important?

We consider it an absolute must for professional headshots, and boudoir photography. We work closely with a makeup artist that has extensive and impressive credentials, and will make you look and feel like a million bucks. And yes, even men need professional makeup for corporate headshots! No, you won’t LOOK like you have makeup on, gentlemen, but you’ll have a nice, even skintone, and no unsightly “shine.” Our makeup artist’s charges are reasonable, but separate from ours.

12. What locations can I/we be photographed at?

We have a variety of locations where we do photography for families, children, and high school senior portraits – from studio, to beach, to urban settings, to the park. To learn more about locations, and to see examples, please contact us. Please be aware, that some locations require a fee for professional photography, and that fee is the client’s responsibility.

13. Who can be included for a maternity/newborn session?

If this is not your first child, you may wish to have an older sibling involved in your pregnancy and baby photography. We will be happy to include your child for part of your portrait session. However, we strongly recommend you bring a friend or relative to entertain your child for the rest of the session, as they will likely be restless. With newborns, the more bodies in the room, the more stimulated (and usually fussy) the baby becomes. So we do try to keep the newborn session very mellow. If there is another sibling or someone special to include, we will typically do those portraits first, so the sibling can leave to play with someone else.

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